Consumers have a fourteen-day right of withdrawal.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us Phoenix Verlag für Grafikdesign UG (haftungsbeschränkt), Sendlinger Str. 1, c/o Ruffinihaus Creative Hub, 80331 Munich, phone: +49 8921 53 64 250, e-mail: verlag@grafikmagazin.de of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or e-mail). You can use the attached sample withdrawal form, but this is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment.
If you have requested that the service should commence during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the services already provided by the time you inform us of the exercise of the right of withdrawal with regard to the contract compared to the total scope of the service provided for in the contract.
The right of revocation expires prematurely if we have provided the service in full and have only begun to provide the service after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of revocation upon complete fulfillment of the contract by us.
The right of withdrawal does not apply to the following contracts:
- Contracts for the delivery of newspapers, magazines or periodicals with the exception of subscription contracts.
Sample withdrawal form
(If you wish to withdraw from the contract, please fill out this form and send it back to us).
- To:
Phoenix Verlag für Grafikdesign UG (limited liability)
Sendlinger Str. 1
c/o Ruffinihaus Creative Hub
80331 Munich
Phone: +49 8921 53 64 250
E-mail: verlag@grafikmagazin.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notification on paper)
- Date
(*) Delete as appropriate.
